QUIZZARD, as the controller of your personal data, uses this privacy policy to explain how we process your information and what rights you have. In particular, we explain what information we collect when you visit or register for an account in the QUIZZARD mobile and tablet app (available on Android and iOS) and while you use it. We also describe the type of processing we carry out, its purposes, the legal bases we rely on, and how you can exercise your rights.
QUIZZARD may update this privacy policy at any time, to any extent, without prior or later notice. As a user of the app, you should check this policy regularly, even after you have accepted it. For major or substantial changes — especially to processing purposes — we will notify you.
This policy complies with the EU General Data Protection Regulation (Regulation 2016/679 — GDPR), as well as applicable Greek and European law. Before registering by creating your profile, and by accepting the relevant checkbox, you confirm that you agree to this privacy policy in full and that you consent to the processing of your personal data as described below.
When you register, you create a username and password and provide your email address, and optionally your mobile number. Without these basic details you cannot create a profile or use the app, because they are essential for providing the service. This processing is based on our contract with you.
By signing up, you give us your consent to use your email address to send you news about the app, updates, contests, and promotions. You can withdraw this consent at any time by unsubscribing from our newsletter. An unsubscribe option will appear in every newsletter message we send.
If you send us an email, message, or letter that includes personal data, we will store your contact details so we can reply, along with our correspondence. The same applies when you use the website contact form, where you are asked for your full name and email — the minimum details we need to respond to your request. This processing is based on your consent (you provide the data voluntarily) and on our legitimate interest.
To keep improving the app, we may send you surveys via the newsletter or within the app. Answering is optional, and by answering you consent to the related processing. Data we collect will be anonymised so you cannot be identified, and used for statistical purposes. This processing is based on your consent and on our legitimate interest in personalised advertising.
We may share anonymised statistics with third parties (for example partner businesses and organisations), without any possibility of identifying you. These figures may come from processing your personal data or related secondary data or metadata, but they cannot identify you on their own or together with other information.
Our website is currently hosted by web host ZERORAID, and the app is supported by ZERORAID. Data collected through our website is stored in data centres operated by HETZNER, which is certified for information security under ISO 9001:2008 and ISO 27001:2005.
These companies provide services that are essential for running our website and app, and they act as processors on our behalf. Their access to data is limited, and they are not allowed to use it for their own purposes or for anything beyond what this policy expressly allows. Processors may change or be added as our needs evolve. If you want a current list of processors handling your personal data, you can ask us and we will provide it.
Under applicable law, you have several rights regarding the personal data we process. To exercise any of them, submit a written request (on paper or electronically). We will respond within one month. If your request is particularly complex or technically difficult, or if you submit many requests, we may extend that period by up to two more months. In any case, we will tell you about any extension within the first month.
Our response, any related actions, and information we send you are free of charge. However, if you ask for physical copies — especially bulky ones or multiple copies — or if you repeat the same or a similar request, we may charge a small fee covering the necessary cost of handling it.
Regarding your personal data, you have the following rights:
You may ask for confirmation and information about the processing of your data, and for a copy of it, if we hold such data when we review your request.
You may ask us to correct information that is inaccurate or out of date.
You may ask us to delete your stored data. Depending on what you ask us to erase, you may no longer be able to use the app or some of its features, or receive our newsletter. This right is not absolute and is subject to legal limits.
If you do not want your data deleted but want further processing limited, you can ask us to restrict it. Your data will remain stored without further processing, except for the technical steps needed to keep it safely stored. Depending on what you restrict, you may temporarily be unable to use the app or some features, or receive our newsletter. This right is not absolute and is subject to legal limits.
You may ask us to provide your data to you or to another controller you name, in a machine-readable format. This right is not absolute and is subject to legal limits.
If you believe we have made a mistake in processing your personal data or in handling one of the rights above, you may lodge a complaint with the Hellenic Data Protection Authority (HDPA), based in Athens at 1-3 Kifissias Avenue, 115 23. For more information, visit https://www.dpa.gr/el/polites/katagelia_stin_arxi, call +30 210 647 5600, fax +30 210 647 5628, or email contact@dpa.gr.
If you have questions about this privacy policy, or if you want to exercise any of the rights above, please contact us through the app or website contact form on quizzard.gr, or by email at info@quizzard.gr.
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